Loyalty & reward points
Tier members, redeem gifts, offer exclusive deals
Business operations
Marketing & Customer Care
Retain customers with automated care across channels.
Keeping an existing customer costs less than finding a new one. We build loyalty programs, automated messaging and AI chatbots that answer customers 24/7 on Zalo, the web and Facebook.
6solutions in this group
15/15industries covered
2solutions using AI
Solutions in this group
Pick exactly what your business needs
Each solution can be deployed on its own or combined with solutions specific to your industry.
Automated Zalo, SMS & email
Send confirmations, reminders and birthday wishes
Applies to: All industries
Promotions & vouchers
Create discount codes, combos and group pricing
Complaints & warranty
Receive, assign and track resolution deadlines
Applies to: All industries
AI chatbot & call center
LLMAnswer customers 24/7 on Zalo, web, Facebook and phone
Surveys & feedback analysis
LLMSend surveys, AI summarizes ratings and sentiment
Applies to: All industries
Industries covered
Combine with industry solutions
See which industry-specific solutions this group works with in your industry.
Same tier
Other Business operations groups
How we work with you
Off-the-shelf or tailor-made
We don’t force clients into one fixed software package. Every project starts with the problem; tools come second.
Deploy a proven product
- Best when
- Needs are common: sales, inventory, accounting, HR
- Approach
- Choose proven software, configure it to your processes
- Benefit
- Fast to roll out, low cost
Build a tailor-made system
- Best when
- Processes are unique: multi-level commissions, truck weighing, AI cameras
- Approach
- Design and develop custom, integrate with existing systems
- Benefit
- Fits exactly how your business runs
Discovery
We work with leadership and each department to understand processes and bottlenecks.
DeliverableCurrent-state report & priority problems
Solution design
Choose off-the-shelf or tailor-made, with a transparent cost estimate.
DeliverableTechnical proposal & estimate
Implementation & integration
Install software and devices, migrate data, train users.
DeliverableLive system, documentation & handover to your in-house team
Operation & improvement
Technical support, impact measurement, expansion as your business grows.
DeliverableRegular impact reports
It starts with a conversation
Tell us about your challenge
We will get back to you to schedule a call, then work out the right solution and scope together.
Phone
Address
101 Nui Truc Lane, Giang Vo Ward, Hanoi, Vietnam