VI EN
Book a consultation
Menu
All solutions
By industry
Manufacturing & Processing Trading & Distribution Retail & Store Chains Restaurants & Cafés (F&B) Logistics & Warehousing Passenger Transport Construction Real Estate & Buildings Education & Training Clinics & Pharmacies Beauty & Fitness Hotels & Travel Agriculture & Aquaculture Automotive & Motorbikes Professional Services
Cross-industry
HR & Payroll Finance & Accounting Sales & CRM Marketing & Customer Care Inventory & Purchasing Management & Operations Security & Safety IoT & Smart Devices Data & Automation Web, Apps & E-commerce IT Infrastructure & Security
Laplacio
About us Contact

Industry solutions

Hotels & Travel

Manage rooms, multi-channel bookings, housekeeping and guest services.

Hotels and homestays take bookings from many channels at once. We sync room availability and manage housekeeping and services, reducing double bookings and speeding up check-in.

  • Hotels
  • Homestays
  • Resorts
  • Tour operators
Talk to us about Hospitality View solutions
Hotels & Travel
Illustrative photo

Common problems

Three bottlenecks and how to clear them

Problem

Bookings from many channels cause double-booked rooms

SolutionChannel manager

Update availability on booking sites

Problem

Housekeeping and maintenance coordinated by phone

SolutionHousekeeping & maintenance

Assign cleaning, report faults via app

Problem

Guest registration with authorities takes front-desk time

SolutionGuest registration

Read ID documents, compile guest lists

Industry-specific solutions

7 solutions built for Hospitality

Deploy individually or combined, adapted to how your business actually works.

Property management (PMS)

Show the room map, check guests in and out

Solves a key problem

Channel manager

Update availability on booking sites

Solves a key problem

Housekeeping & maintenance

Assign cleaning, report faults via app

Services & minibar

Record extra services, add them to the room bill

Solves a key problem

Guest registration

Read ID documents, compile guest lists

Tours & travel

Manage tour schedules, groups and guides

Returning guest recognition

AI

Help staff greet guests by name and serve their preferences

Combine with

Matching cross-industry solutions

55 operations and technology solutions often deployed alongside for Hospitality.

HR & Payroll

6
  • Face, fingerprint & GPS attendanceStop buddy punching with AI, record field work tooAI
  • Shifts, overtime & leaveRequest and approve right on the phone
  • Payroll, bonuses & insuranceCalculate from attendance, KPIs and output
  • Employee records & contractsStore records, remind contract expiry
  • Recruitment & onboardingPost jobs, screen CVs, guide new hires
  • Training & competency reviewRun courses, tests and periodic reviews

Finance & Accounting

6
  • Accounting & e-invoicesConnect with the accounting software you use
  • Receivables & payablesTrack debt aging, send payment reminders automatically
  • Multi-branch cash managementRecord receipts and payments, count cash per location
  • Fixed assets & toolsTag with QR codes, calculate depreciation, transfer
  • Profit & cash flow reportsView profit and cash flow by branch and product
  • AI invoice & document readingTurn invoices and contracts into accounting dataLLM

Sales & CRM

1
  • CRM & sales pipelineTrack leads through to closed deals

Marketing & Customer Care

6
  • Loyalty & reward pointsTier members, redeem gifts, offer exclusive deals
  • Automated Zalo, SMS & emailSend confirmations, reminders and birthday wishes
  • Promotions & vouchersCreate discount codes, combos and group pricing
  • Complaints & warrantyReceive, assign and track resolution deadlines
  • AI chatbot & call centerAnswer customers 24/7 on Zalo, web, Facebook and phoneLLM
  • Surveys & feedback analysisSend surveys, AI summarizes ratings and sentimentLLM

Inventory & Purchasing

2
  • Purchase requests & approvalRaise requests, approve by spending limit
  • Suppliers & quote comparisonKeep price lists, rate suppliers

Management & Operations

6
  • Online approvalsApprove payments, advances and purchases on the phone
  • Documents, contracts & e-signaturesStore, search and sign remotely
  • Task & project managementAssign tasks, set deadlines, track team progress
  • Company goals & KPIsCascade goals to departments, measure results
  • Processes & internal knowledgeStandardize processes, AI assistant answers with sourcesLLM
  • Internal communicationsSend announcements and newsletters, poll employees

Security & Safety

5
  • Centralized video surveillanceView many branches and factories on one screen
  • Early smoke & fire detectionAlert via camera before smoke detectors triggerAI
  • After-hours intrusion detectionSend alerts with images to your phoneAI
  • License plate vehicle accessOpen barriers, log entries, match weighbridge ticketsAI
  • Visitors & access cardsRegister visitors, issue cards, set zone permissions

IoT & Smart Devices

3
  • Predictive maintenanceFlag abnormal vibration and heat before machines failIoT
  • Power, water & energy monitoringSpot waste, compare by areaIoT
  • Remote device controlSwitch pumps, lights and AC by schedule or sensorIoT

Data & Automation

7
  • Management dashboardsShow daily metrics, send reports via Zalo and email
  • Central data warehouseBring data from many applications into one place
  • Ask your data in plain languageAsk questions, AI answers with tables and chartsLLM
  • Robotic process automation (RPA)Enter data, reconcile and export reports automatically
  • AI agents for workflowsCarry out multi-step tasks across applicationsLLM
  • API software integrationConnect the applications you already use
  • Excel data migrationMove legacy data into new systems, remove duplicates

Web, Apps & E-commerce

5
  • Company websiteBilingual, SEO-ready, easy to update yourself
  • Customer mobile appLet customers order, book and earn points
  • Employee mobile appWork, report and approve requests anytime
  • Zalo Mini AppOrder and book inside Zalo, no app install needed
  • QR payments & auto reconciliationConfirm orders automatically when transfers arrive

IT Infrastructure & Security

8
  • Servers & cloud computingDeploy new systems or migrate them to the cloud
  • Backup & data recoveryAutomatic backups, multiple copies in multiple places
  • Information securitySet permissions, assess and fix vulnerabilities
  • Domain email & collaborationSet up email, calendars and shared document storage
  • Office network & Wi-FiDesign and install for offices and factories
  • On-premise AI serverRun AI inside your business, data never leavesLLM
  • Computer & device managementInventory, set up and update staff devices
  • Outsourced IT supportBack up your in-house IT team on incidents and after hours

AI in this industry

Where AI speeds up Hospitality

Only the steps where AI genuinely saves time or reduces errors.

  • AIReturning guest recognitionHelp staff greet guests by name and serve their preferences · Part of Hotels & Travel
  • AIFace, fingerprint & GPS attendanceStop buddy punching with AI, record field work too · Part of HR & Payroll
  • LLMAI invoice & document readingTurn invoices and contracts into accounting data · Part of Finance & Accounting
  • LLMAI chatbot & call centerAnswer customers 24/7 on Zalo, web, Facebook and phone · Part of Marketing & Customer Care
  • LLMSurveys & feedback analysisSend surveys, AI summarizes ratings and sentiment · Part of Marketing & Customer Care
  • LLMProcesses & internal knowledgeStandardize processes, AI assistant answers with sources · Part of Management & Operations
  • AIEarly smoke & fire detectionAlert via camera before smoke detectors trigger · Part of Security & Safety
  • AIAfter-hours intrusion detectionSend alerts with images to your phone · Part of Security & Safety
  • AILicense plate vehicle accessOpen barriers, log entries, match weighbridge tickets · Part of Security & Safety
  • LLMAsk your data in plain languageAsk questions, AI answers with tables and charts · Part of Data & Automation
  • LLMAI agents for workflowsCarry out multi-step tasks across applications · Part of Data & Automation
  • LLMOn-premise AI serverRun AI inside your business, data never leaves · Part of IT Infrastructure & Security

How we work with you

Off-the-shelf or tailor-made

We don’t force clients into one fixed software package. Every project starts with the problem; tools come second.

Deploy a proven product

Best when
Needs are common: sales, inventory, accounting, HR
Approach
Choose proven software, configure it to your processes
Benefit
Fast to roll out, low cost

Build a tailor-made system

Best when
Processes are unique: multi-level commissions, truck weighing, AI cameras
Approach
Design and develop custom, integrate with existing systems
Benefit
Fits exactly how your business runs

  1. Discovery

    We work with leadership and each department to understand processes and bottlenecks.

    DeliverableCurrent-state report & priority problems

  2. Solution design

    Choose off-the-shelf or tailor-made, with a transparent cost estimate.

    DeliverableTechnical proposal & estimate

  3. Implementation & integration

    Install software and devices, migrate data, train users.

    DeliverableLive system, documentation & handover to your in-house team

  4. Operation & improvement

    Technical support, impact measurement, expansion as your business grows.

    DeliverableRegular impact reports

Other industries

We also work with

7 solutions Manufacturing & ProcessingMechanical engineering, garments, packaging, food, plastics, wood, electronics 7 solutions Trading & DistributionDistributors, tier-1 dealers, wholesalers, import-export 7 solutions Retail & Store ChainsMini-marts, convenience stores, fashion, cosmetics, electronics, bookstores 7 solutions Restaurants & Cafés (F&B)Restaurants, cafés, bubble tea shops, central kitchens, franchise chains 7 solutions Logistics & WarehousingWarehouses, freight, cargo transport, forwarders
All industries & solutions

It starts with a conversation

Tell us about your challenge

We will get back to you to schedule a call, then work out the right solution and scope together.

Address

101 Nui Truc Lane, Giang Vo Ward, Hanoi, Vietnam