Industry solutions

Restaurants & Cafés (F&B)

Connect ordering, kitchen, ingredients and branches.

A restaurant’s margin depends on portion control and speed of service. We connect ordering, kitchen, ingredient stock and food delivery apps to reduce losses and get dishes out faster.

Restaurants
Cafés
Bubble tea shops
Central kitchens
Franchise chains

Talk to us about F&B View solutions

Restaurants & Cafés (F&B) — Illustrative photo

Common problems

Three bottlenecks and how to clear them

Problem

Ingredient losses, portions hard to control

SolutionRecipes & ingredients

Deduct stock by recipe, flag losses

Problem

Paper orders cause wrong dishes and slow service

SolutionKitchen display system (KDS)

Send orders instantly, track cooking times

Problem

Orders from several delivery apps keyed in by hand

SolutionDelivery app order hub

Receive orders from all delivery apps on one screen

Industry-specific solutions

7 solutions built for F&B

Deploy individually or combined, adapted to how your business actually works.

QR table ordering

Let guests browse the menu, order and pay themselves

Solves a key problem

Kitchen display system (KDS)

Send orders instantly, track cooking times

Solves a key problem

Recipes & ingredients

Deduct stock by recipe, flag losses

Online table booking

Take bookings, hold tables, remind guests before arrival

Solves a key problem

Delivery app order hub

Receive orders from all delivery apps on one screen

Kitchen hygiene monitoring

Detect missing masks, hairnets and gloves

Chain & franchise management

Sync menus, prices and reports across branches

Combine with

Matching cross-industry solutions

60 operations and technology solutions often deployed alongside for F&B.

HR & Payroll

Face, fingerprint & GPS attendanceStop buddy punching with AI, record field work tooAI
Shifts, overtime & leaveRequest and approve right on the phone
Payroll, bonuses & insuranceCalculate from attendance, KPIs and output
Employee records & contractsStore records, remind contract expiry
Recruitment & onboardingPost jobs, screen CVs, guide new hires
Training & competency reviewRun courses, tests and periodic reviews

Finance & Accounting

Accounting & e-invoicesConnect with the accounting software you use
Receivables & payablesTrack debt aging, send payment reminders automatically
Multi-branch cash managementRecord receipts and payments, count cash per location
Fixed assets & toolsTag with QR codes, calculate depreciation, transfer
Profit & cash flow reportsView profit and cash flow by branch and product
AI invoice & document readingTurn invoices and contracts into accounting dataLLM

Sales & CRM

CRM & sales pipelineTrack leads through to closed deals
Omnichannel ordersBring store, web, marketplace and social orders together

Marketing & Customer Care

Loyalty & reward pointsTier members, redeem gifts, offer exclusive deals
Automated Zalo, SMS & emailSend confirmations, reminders and birthday wishes
Promotions & vouchersCreate discount codes, combos and group pricing
Complaints & warrantyReceive, assign and track resolution deadlines
AI chatbot & call centerAnswer customers 24/7 on Zalo, web, Facebook and phoneLLM
Surveys & feedback analysisSend surveys, AI summarizes ratings and sentimentLLM

Inventory & Purchasing

Multi-site warehouse (WMS)Manage bin locations and barcodes, count stock by phone
Minimum stock alertsSuggest reorders based on sales velocity
Expiry & lot control (FEFO)Flag goods near expiry, issue by lot
Purchase requests & approvalRaise requests, approve by spending limit
Suppliers & quote comparisonKeep price lists, rate suppliers
Inter-branch transfersCreate transfer slips, track goods in transit

Management & Operations

Online approvalsApprove payments, advances and purchases on the phone
Documents, contracts & e-signaturesStore, search and sign remotely
Task & project managementAssign tasks, set deadlines, track team progress
Company goals & KPIsCascade goals to departments, measure results
Processes & internal knowledgeStandardize processes, AI assistant answers with sourcesLLM
Internal communicationsSend announcements and newsletters, poll employees

Security & Safety

Centralized video surveillanceView many branches and factories on one screen
Early smoke & fire detectionAlert via camera before smoke detectors triggerAI
After-hours intrusion detectionSend alerts with images to your phoneAI

IoT & Smart Devices

Power, water & energy monitoringSpot waste, compare by areaIoT
Cold storage temperature & humidityAlert on threshold breaches, keep inspection recordsIoT
Remote device controlSwitch pumps, lights and AC by schedule or sensorIoT

Data & Automation

Management dashboardsShow daily metrics, send reports via Zalo and email
Central data warehouseBring data from many applications into one place
Ask your data in plain languageAsk questions, AI answers with tables and chartsLLM
Demand & inventory forecastingPredict sales from history and seasonalityAI
Robotic process automation (RPA)Enter data, reconcile and export reports automatically
AI agents for workflowsCarry out multi-step tasks across applicationsLLM
API software integrationConnect the applications you already use
Excel data migrationMove legacy data into new systems, remove duplicates

Web, Apps & E-commerce

Company websiteBilingual, SEO-ready, easy to update yourself
E-commerce websiteShopping cart, online payment and shipping built in
Customer mobile appLet customers order, book and earn points
Employee mobile appWork, report and approve requests anytime
Zalo Mini AppOrder and book inside Zalo, no app install needed
QR payments & auto reconciliationConfirm orders automatically when transfers arrive

IT Infrastructure & Security

Servers & cloud computingDeploy new systems or migrate them to the cloud
Backup & data recoveryAutomatic backups, multiple copies in multiple places
Information securitySet permissions, assess and fix vulnerabilities
Domain email & collaborationSet up email, calendars and shared document storage
Office network & Wi-FiDesign and install for offices and factories
On-premise AI serverRun AI inside your business, data never leavesLLM
Computer & device managementInventory, set up and update staff devices
Outsourced IT supportBack up your in-house IT team on incidents and after hours

AI in this industry

Where AI speeds up F&B

Only the steps where AI genuinely saves time or reduces errors.

AIKitchen hygiene monitoringDetect missing masks, hairnets and gloves · Part of Restaurants & Cafés (F&B)
AIFace, fingerprint & GPS attendanceStop buddy punching with AI, record field work too · Part of HR & Payroll
LLMAI invoice & document readingTurn invoices and contracts into accounting data · Part of Finance & Accounting
LLMAI chatbot & call centerAnswer customers 24/7 on Zalo, web, Facebook and phone · Part of Marketing & Customer Care
LLMSurveys & feedback analysisSend surveys, AI summarizes ratings and sentiment · Part of Marketing & Customer Care
LLMProcesses & internal knowledgeStandardize processes, AI assistant answers with sources · Part of Management & Operations
AIEarly smoke & fire detectionAlert via camera before smoke detectors trigger · Part of Security & Safety
AIAfter-hours intrusion detectionSend alerts with images to your phone · Part of Security & Safety
LLMAsk your data in plain languageAsk questions, AI answers with tables and charts · Part of Data & Automation
AIDemand & inventory forecastingPredict sales from history and seasonality · Part of Data & Automation
LLMAI agents for workflowsCarry out multi-step tasks across applications · Part of Data & Automation
LLMOn-premise AI serverRun AI inside your business, data never leaves · Part of IT Infrastructure & Security

How we work with you

Off-the-shelf or tailor-made

We don’t force clients into one fixed software package. Every project starts with the problem; tools come second.

Deploy a proven product

Best when: Needs are common: sales, inventory, accounting, HR
Approach: Choose proven software, configure it to your processes
Benefit: Fast to roll out, low cost

Build a tailor-made system

Best when: Processes are unique: multi-level commissions, truck weighing, AI cameras
Approach: Design and develop custom, integrate with existing systems
Benefit: Fits exactly how your business runs

Discovery
We work with leadership and each department to understand processes and bottlenecks.
DeliverableCurrent-state report & priority problems
Solution design
Choose off-the-shelf or tailor-made, with a transparent cost estimate.
DeliverableTechnical proposal & estimate
Implementation & integration
Install software and devices, migrate data, train users.
DeliverableLive system, documentation & handover to your in-house team
Operation & improvement
Technical support, impact measurement, expansion as your business grows.
DeliverableRegular impact reports