Industry solutions

Passenger Transport

Manage tickets, schedules, parcels and revenue per trip.

Coach operators sell tickets through many channels, carry parcels and dispatch vehicles every day. We put seat maps, schedules, parcels and revenue per trip on one system, reducing double bookings and lost parcels.

  • Coach operators
  • Tour buses
  • Charter buses
  • Shuttle services
Passenger Transport
Illustrative photo

Common problems

Three bottlenecks and how to clear them

Problem

Selling tickets on many channels leads to double-booked seats

SolutionTicketing & seat maps

Sell at the counter, online and via agents on one seat map

Problem

Parcels sent by coach get lost and are hard to trace

SolutionParcel shipping

Receive, track and deliver consigned parcels

Problem

No idea of the real revenue of each trip

SolutionRevenue per trip

Reconcile tickets, costs and profit for each trip

Industry-specific solutions

7 solutions built for Transport

Deploy individually or combined, adapted to how your business actually works.

Solves a key problem

Ticketing & seat maps

Sell at the counter, online and via agents on one seat map

Schedules & dispatch

Assign vehicles and drivers by route and departure time

Solves a key problem

Parcel shipping

Receive, track and deliver consigned parcels

Door-to-door pickup

Build pickup lists, guide shuttle vehicles

Passenger notifications

Remind pickup times, announce arrivals via Zalo and SMS

Solves a key problem

Revenue per trip

Reconcile tickets, costs and profit for each trip

Trip feedback

Collect passenger feedback on drivers and service

Combine with

Matching cross-industry solutions

48 operations and technology solutions often deployed alongside for Transport.

  • Face, fingerprint & GPS attendanceStop buddy punching with AI, record field work tooAI
  • Shifts, overtime & leaveRequest and approve right on the phone
  • Payroll, bonuses & insuranceCalculate from attendance, KPIs and output
  • Employee records & contractsStore records, remind contract expiry
  • Recruitment & onboardingPost jobs, screen CVs, guide new hires
  • Training & competency reviewRun courses, tests and periodic reviews
  • Accounting & e-invoicesConnect with the accounting software you use
  • Receivables & payablesTrack debt aging, send payment reminders automatically
  • Multi-branch cash managementRecord receipts and payments, count cash per location
  • Fixed assets & toolsTag with QR codes, calculate depreciation, transfer
  • Profit & cash flow reportsView profit and cash flow by branch and product
  • AI invoice & document readingTurn invoices and contracts into accounting dataLLM
  • CRM & sales pipelineTrack leads through to closed deals
  • Automated Zalo, SMS & emailSend confirmations, reminders and birthday wishes
  • Complaints & warrantyReceive, assign and track resolution deadlines
  • AI chatbot & call centerAnswer customers 24/7 on Zalo, web, Facebook and phoneLLM
  • Surveys & feedback analysisSend surveys, AI summarizes ratings and sentimentLLM
  • Purchase requests & approvalRaise requests, approve by spending limit
  • Suppliers & quote comparisonKeep price lists, rate suppliers
  • Online approvalsApprove payments, advances and purchases on the phone
  • Documents, contracts & e-signaturesStore, search and sign remotely
  • Task & project managementAssign tasks, set deadlines, track team progress
  • Company goals & KPIsCascade goals to departments, measure results
  • Processes & internal knowledgeStandardize processes, AI assistant answers with sourcesLLM
  • Internal communicationsSend announcements and newsletters, poll employees
  • Centralized video surveillanceView many branches and factories on one screen
  • After-hours intrusion detectionSend alerts with images to your phoneAI
  • License plate vehicle accessOpen barriers, log entries, match weighbridge ticketsAI
  • Management dashboardsShow daily metrics, send reports via Zalo and email
  • Central data warehouseBring data from many applications into one place
  • Ask your data in plain languageAsk questions, AI answers with tables and chartsLLM
  • Robotic process automation (RPA)Enter data, reconcile and export reports automatically
  • AI agents for workflowsCarry out multi-step tasks across applicationsLLM
  • API software integrationConnect the applications you already use
  • Excel data migrationMove legacy data into new systems, remove duplicates
  • Company websiteBilingual, SEO-ready, easy to update yourself
  • Customer mobile appLet customers order, book and earn points
  • Employee mobile appWork, report and approve requests anytime
  • QR payments & auto reconciliationConfirm orders automatically when transfers arrive
  • Servers & cloud computingDeploy new systems or migrate them to the cloud
  • Backup & data recoveryAutomatic backups, multiple copies in multiple places
  • Information securitySet permissions, assess and fix vulnerabilities
  • Domain email & collaborationSet up email, calendars and shared document storage
  • Office network & Wi-FiDesign and install for offices and factories
  • On-premise AI serverRun AI inside your business, data never leavesLLM
  • Computer & device managementInventory, set up and update staff devices
  • Outsourced IT supportBack up your in-house IT team on incidents and after hours

AI in this industry

Where AI speeds up Transport

Only the steps where AI genuinely saves time or reduces errors.

  • AIFace, fingerprint & GPS attendanceStop buddy punching with AI, record field work too · Part of HR & Payroll
  • LLMAI invoice & document readingTurn invoices and contracts into accounting data · Part of Finance & Accounting
  • LLMAI chatbot & call centerAnswer customers 24/7 on Zalo, web, Facebook and phone · Part of Marketing & Customer Care
  • LLMSurveys & feedback analysisSend surveys, AI summarizes ratings and sentiment · Part of Marketing & Customer Care
  • LLMProcesses & internal knowledgeStandardize processes, AI assistant answers with sources · Part of Management & Operations
  • AIAfter-hours intrusion detectionSend alerts with images to your phone · Part of Security & Safety
  • AILicense plate vehicle accessOpen barriers, log entries, match weighbridge tickets · Part of Security & Safety
  • LLMAsk your data in plain languageAsk questions, AI answers with tables and charts · Part of Data & Automation
  • LLMAI agents for workflowsCarry out multi-step tasks across applications · Part of Data & Automation
  • LLMOn-premise AI serverRun AI inside your business, data never leaves · Part of IT Infrastructure & Security

How we work with you

Off-the-shelf or tailor-made

We don’t force clients into one fixed software package. Every project starts with the problem; tools come second.

Deploy a proven product

Best when
Needs are common: sales, inventory, accounting, HR
Approach
Choose proven software, configure it to your processes
Benefit
Fast to roll out, low cost

Build a tailor-made system

Best when
Processes are unique: multi-level commissions, truck weighing, AI cameras
Approach
Design and develop custom, integrate with existing systems
Benefit
Fits exactly how your business runs
  1. Discovery

    We work with leadership and each department to understand processes and bottlenecks.

    DeliverableCurrent-state report & priority problems

  2. Solution design

    Choose off-the-shelf or tailor-made, with a transparent cost estimate.

    DeliverableTechnical proposal & estimate

  3. Implementation & integration

    Install software and devices, migrate data, train users.

    DeliverableLive system, documentation & handover to your in-house team

  4. Operation & improvement

    Technical support, impact measurement, expansion as your business grows.

    DeliverableRegular impact reports

It starts with a conversation

Tell us about your challenge

We will get back to you to schedule a call, then work out the right solution and scope together.

Address

101 Nui Truc Lane, Giang Vo Ward, Hanoi, Vietnam