Industry solutions

Clinics & Pharmacies

Digitize reception, medical records, prescriptions and aftercare.

Clinics compete on patient experience. We digitize booking, reception, medical records and prescriptions, with automatic follow-up reminders so patients come back on time.

  • General clinics
  • Specialist clinics
  • Dental clinics
  • Pharmacies
  • Physiotherapy
Clinics & Pharmacies
Illustrative photo

Common problems

Three bottlenecks and how to clear them

Problem

Patients wait long because reception is manual

SolutionAppointments & reception

Issue numbers, manage queues, call patients in

Problem

Paper medical records are hard to look up

SolutionElectronic medical records

Store history, exam results and diagnostic images

Problem

Forgotten follow-up reminders lose returning patients

SolutionFollow-up reminders

Send messages according to the treatment plan

Industry-specific solutions

7 solutions built for Healthcare

Deploy individually or combined, adapted to how your business actually works.

Solves a key problem

Appointments & reception

Issue numbers, manage queues, call patients in

Solves a key problem

Electronic medical records

Store history, exam results and diagnostic images

Prescriptions & pharmacy

Prescribe electronically, deduct drug stock automatically

Billing & health insurance

Calculate service fees, reconcile insurance claims

Treatment packages & courses

Track sessions used and remaining

Solves a key problem

Follow-up reminders

Send messages according to the treatment plan

AI medical records assistant

LLM

Summarize patient history, draft aftercare instructions

Combine with

Matching cross-industry solutions

54 operations and technology solutions often deployed alongside for Healthcare.

  • Face, fingerprint & GPS attendanceStop buddy punching with AI, record field work tooAI
  • Shifts, overtime & leaveRequest and approve right on the phone
  • Payroll, bonuses & insuranceCalculate from attendance, KPIs and output
  • Employee records & contractsStore records, remind contract expiry
  • Recruitment & onboardingPost jobs, screen CVs, guide new hires
  • Training & competency reviewRun courses, tests and periodic reviews
  • Accounting & e-invoicesConnect with the accounting software you use
  • Receivables & payablesTrack debt aging, send payment reminders automatically
  • Multi-branch cash managementRecord receipts and payments, count cash per location
  • Fixed assets & toolsTag with QR codes, calculate depreciation, transfer
  • Profit & cash flow reportsView profit and cash flow by branch and product
  • AI invoice & document readingTurn invoices and contracts into accounting dataLLM
  • CRM & sales pipelineTrack leads through to closed deals
  • Loyalty & reward pointsTier members, redeem gifts, offer exclusive deals
  • Automated Zalo, SMS & emailSend confirmations, reminders and birthday wishes
  • Complaints & warrantyReceive, assign and track resolution deadlines
  • AI chatbot & call centerAnswer customers 24/7 on Zalo, web, Facebook and phoneLLM
  • Surveys & feedback analysisSend surveys, AI summarizes ratings and sentimentLLM
  • Multi-site warehouse (WMS)Manage bin locations and barcodes, count stock by phone
  • Minimum stock alertsSuggest reorders based on sales velocity
  • Expiry & lot control (FEFO)Flag goods near expiry, issue by lot
  • Purchase requests & approvalRaise requests, approve by spending limit
  • Suppliers & quote comparisonKeep price lists, rate suppliers
  • Inter-branch transfersCreate transfer slips, track goods in transit
  • Online approvalsApprove payments, advances and purchases on the phone
  • Documents, contracts & e-signaturesStore, search and sign remotely
  • Task & project managementAssign tasks, set deadlines, track team progress
  • Company goals & KPIsCascade goals to departments, measure results
  • Processes & internal knowledgeStandardize processes, AI assistant answers with sourcesLLM
  • Internal communicationsSend announcements and newsletters, poll employees
  • Centralized video surveillanceView many branches and factories on one screen
  • After-hours intrusion detectionSend alerts with images to your phoneAI
  • Visitors & access cardsRegister visitors, issue cards, set zone permissions
  • Cold storage temperature & humidityAlert on threshold breaches, keep inspection recordsIoT
  • Management dashboardsShow daily metrics, send reports via Zalo and email
  • Central data warehouseBring data from many applications into one place
  • Ask your data in plain languageAsk questions, AI answers with tables and chartsLLM
  • Robotic process automation (RPA)Enter data, reconcile and export reports automatically
  • AI agents for workflowsCarry out multi-step tasks across applicationsLLM
  • API software integrationConnect the applications you already use
  • Excel data migrationMove legacy data into new systems, remove duplicates
  • Company websiteBilingual, SEO-ready, easy to update yourself
  • Customer mobile appLet customers order, book and earn points
  • Employee mobile appWork, report and approve requests anytime
  • Zalo Mini AppOrder and book inside Zalo, no app install needed
  • QR payments & auto reconciliationConfirm orders automatically when transfers arrive
  • Servers & cloud computingDeploy new systems or migrate them to the cloud
  • Backup & data recoveryAutomatic backups, multiple copies in multiple places
  • Information securitySet permissions, assess and fix vulnerabilities
  • Domain email & collaborationSet up email, calendars and shared document storage
  • Office network & Wi-FiDesign and install for offices and factories
  • On-premise AI serverRun AI inside your business, data never leavesLLM
  • Computer & device managementInventory, set up and update staff devices
  • Outsourced IT supportBack up your in-house IT team on incidents and after hours

AI in this industry

Where AI speeds up Healthcare

Only the steps where AI genuinely saves time or reduces errors.

  • LLMAI medical records assistantSummarize patient history, draft aftercare instructions · Part of Clinics & Pharmacies
  • AIFace, fingerprint & GPS attendanceStop buddy punching with AI, record field work too · Part of HR & Payroll
  • LLMAI invoice & document readingTurn invoices and contracts into accounting data · Part of Finance & Accounting
  • LLMAI chatbot & call centerAnswer customers 24/7 on Zalo, web, Facebook and phone · Part of Marketing & Customer Care
  • LLMSurveys & feedback analysisSend surveys, AI summarizes ratings and sentiment · Part of Marketing & Customer Care
  • LLMProcesses & internal knowledgeStandardize processes, AI assistant answers with sources · Part of Management & Operations
  • AIAfter-hours intrusion detectionSend alerts with images to your phone · Part of Security & Safety
  • LLMAsk your data in plain languageAsk questions, AI answers with tables and charts · Part of Data & Automation
  • LLMAI agents for workflowsCarry out multi-step tasks across applications · Part of Data & Automation
  • LLMOn-premise AI serverRun AI inside your business, data never leaves · Part of IT Infrastructure & Security

How we work with you

Off-the-shelf or tailor-made

We don’t force clients into one fixed software package. Every project starts with the problem; tools come second.

Deploy a proven product

Best when
Needs are common: sales, inventory, accounting, HR
Approach
Choose proven software, configure it to your processes
Benefit
Fast to roll out, low cost

Build a tailor-made system

Best when
Processes are unique: multi-level commissions, truck weighing, AI cameras
Approach
Design and develop custom, integrate with existing systems
Benefit
Fits exactly how your business runs
  1. Discovery

    We work with leadership and each department to understand processes and bottlenecks.

    DeliverableCurrent-state report & priority problems

  2. Solution design

    Choose off-the-shelf or tailor-made, with a transparent cost estimate.

    DeliverableTechnical proposal & estimate

  3. Implementation & integration

    Install software and devices, migrate data, train users.

    DeliverableLive system, documentation & handover to your in-house team

  4. Operation & improvement

    Technical support, impact measurement, expansion as your business grows.

    DeliverableRegular impact reports

It starts with a conversation

Tell us about your challenge

We will get back to you to schedule a call, then work out the right solution and scope together.

Address

101 Nui Truc Lane, Giang Vo Ward, Hanoi, Vietnam